Why Trackmedium Built Its Own Infrastructure and Why It Matters

Most cloud-based Quality Management Systems (QMS) rely on generic frameworks and off-the-shelf infrastructure. Trackmedium took a different path. From day one, we invested in building our own proprietary infrastructure – purpose-built for regulated, quality-driven industries.
It wasn’t the easiest path, but it was the right one. Here’s why it matters.
Built for Quality-Critical Workflows
Traditional platforms often come with trade-offs: performance bottlenecks, rigid configurations, and limited control over data flows. For companies operating in industries like life sciences, manufacturing, aerospace, or food and beverage, such compromises are not acceptable.
Trackmedium was engineered on a proprietary architecture because our customers demand more:
- Faster performance, especially across globally distributed teams
- Secure data handling that complies with ISO 27001, FDA 21 CFR Part 11, and GxP requirements
- Real-time responsiveness and workflows customization to support continuous improvement initiatives
Full Control at Every Layer
By owning every layer of our tech stack, we eliminate the typical friction points found in SaaS platforms built on commodity frameworks. What does that mean in practice?
- Optimized load times across global teams (regions).
- Data isolation and security with encryption, regional hosting, and access control
- Resilience by design with automated failover and real-time monitoring
This level of control translates into a platform that is faster, safer, and more reliable.
Flexible and Configurable
Configurable does not have to mean fragile. Our infrastructure supports deep workflow customization, dynamic form logic, custom validations, and seamless third-party integrations like Microsoft 365 and ERP systems, all without compromising system stability.
Because we built the foundation ourselves, we can:
- Push updates without disrupting configurations
- Support hybrid or on-prem deployments
- Enable process-specific logic that matches real-world quality practices
Most QMS platforms can’t offer this kind of flexibility without trade-offs. We can – confidently.
Scalable by Design
Trackmedium serves customers ranging from small teams to global enterprises. Our infrastructure was built to scale both horizontally and vertically.
- Horizontal scalability with multi-node clustering and intelligent caching
- Modular design allows for easy expansion
- Global redundancy for high availability and disaster recovery
This makes Trackmedium ideal for companies operating in multiple jurisdictions with strict compliance needs.
A Strategic Advantage You Don’t See
Infrastructure is invisible to most users – and that’s the point. When it is done right, users never need to think about downtime, slow interfaces, or versioning issues.
But behind the scenes, infrastructure determines whether your QMS helps you move faster or holds you back.
- Need to meet a last-minute inspection request? Our audit trail and reporting tools are always available
- Need to onboard 200 users quickly? No delays or performance dips
- Need to expand to a new region? We already support localized hosting and compliance settings
The Customer Benefit
You don’t have to be a developer to appreciate the benefits:
- Less downtime means fewer workflow delays
- Better security reduces audit risks
- More flexibility allows your team to work the way it needs to
- Faster evolution gives you quicker access to new features
For leadership, our infrastructure becomes a competitive advantage, not just a technical decision.
Conclusion
We didn’t build Trackmedium’s proprietary infrastructure for bragging rights. We did it because our customers deserve a platform that performs better, scales faster, and adapts to their needs.
Trackmedium’s foundation is not just technically solid. It is strategically sound.