Customer Communications

"Trackmedium team are very knowledgeable and professional, helpful and supportive with the set up and technicalities. Product easy to use, easy to navigate, prompts adequate and useful. Product makes compliance easy to achieve, especially with the e-signature capabilities and audit trail functions."

"Good value for money, peace of mind, excellent customer support and professional staff members. Ease of use with Nonconformance and CAPA module linkage and Audit module linkage with unique action reference numbers."

"We have greatly enjoyed working with the Trackmedium team and the system has brought great advances in efficiency and compliance within our organisation. Having used and evaluated a number of other systems, Trackmedium was easily the best value. That along with the collaborative nature of Trackmedium's team means that we have learned and adapted a lot together during our implementation."

"The team at TRACKMEDIUM has vast experience in Quality, Environmental, Health, Safety and more. Their expertise made it very easy for us to implement exactly what we wanted. Anytime I had a question they were very quick with a response or solution. Our organization loves this system and so do our customers and external auditors. It has allowed us to gain new business with how impressed the customers have been."

"Great, and we would like to use Trackmedium for customer tracking as well to streamline our process."

"Very helpful, very friendly, very responsive, fairly priced for what is provided."

"Overall experience is great. I would recommend this software to any quality professional."

"Trackmedium has taken extra steps as solution consultants, with design proposed to customize our business requirements. Trackmedium also extended their service on providing supports to integrate Escatec in-house reports, giving us full advantage to migrate the system without impact to customers and suppliers."

"The overall experience is very good. It brings a lot of quality and security to our company's management system."

"I generally like the integration amongst the document control model and the training model. I super-duper really like the integration from the nonconformance module that leads to the CAPA module and can get linked up to the audit module as well. This helps in generating actions and assessing risks for each module with unique traceable numbers. The setup was fantastic, and the technical team was very knowledgeable, professional, and supportive. We got lots of support and training, which made it quite easy for us to have a switchover. The trackability provided by linking CAPAs to non-conformances and audits is a key feature. It's definitely a 10 out of 10 for me, based on the support I've received and the functionality and ease of the EQMS itself."

"Finally I have found a system that is both highly functional, fully linked between modules and flexible. I have tried many systems over very many years, but never found one that actually meets all my requirements - until Trackmedium. I thoroughly enjoy using this system."

"Good value for money, peace of mind, excellent customer support and professional staff members. Ease of use with Nonconformance and CAPA module linkage and Audit module linkage with unique action reference numbers."

"We have greatly enjoyed working with the Trackmedium team and the system has brought great advances in efficiency and compliance within our organisation. Having used and evaluated a number of other systems, Trackmedium was easily the best value. That along with the collaborative nature of Trackmedium's team means that we have learned and adapted a lot together during our implementation."

"The team at TRACKMEDIUM has vast experience in Quality, Environmental, Health, Safety and more. Their expertise made it very easy for us to implement exactly what we wanted. Anytime I had a question they were very quick with a response or solution. Our organization loves this system and so do our customers and external auditors. It has allowed us to gain new business with how impressed the customers have been."

"Great, and we would like to use Trackmedium for customer tracking as well to streamline our process."

"Very helpful, very friendly, very responsive, fairly priced for what is provided."

"Overall experience is great. I would recommend this software to any quality professional."

"Trackmedium has taken extra steps as solution consultants, with design proposed to customize our business requirements. Trackmedium also extended their service on providing supports to integrate Escatec in-house reports, giving us full advantage to migrate the system without impact to customers and suppliers."

"The overall experience is very good. It brings a lot of quality and security to our company's management system."

"We've had a fantastic experience with Trackmedium. The platform itself is excellent - simple to use, powerful, and able to handle every process we've thrown at it. It has replaced timeconsuming manual work with automation that has saved our QA team countless hours. Document control, CAPAs, audits, inspections - everything is smoother and more efficient now."

"The system is purchased with access to all available applications making it flexible to your needs. It is also customisable meaning that where an application doesn't quite fit your needs you can work with the Trackmedium team to easily customise to your requirements. This has made it a valuable and flexible tool in our company."

"Finally I have found a system that is both highly functional, fully linked between modules and flexible. I have tried many systems over very many years, but never found one that actually meets all my requirements - until Trackmedium. I thoroughly enjoy using this system."