Incident & Accident Management
Modernize Incident & Accident Management with Trackmedium eQMS
Trackmedium's eQMS Incident & Accident Management module helps you capture incidents and near misses, document investigations, assign follow-up actions, and track injuries or illnesses. With configurable workflows, escalations, and OSHA reporting, you can keep every incident moving from reporting to closure with full visibility and traceability.
Standardized Incident Workflows
Route incidents through reporting, review, investigation, and closure using configurable steps, owners, and approvals.
Injury and Illness Case Tracking
Create a linked injury or illness record per affected person, including classification, restrictions, and privacy handling.
Investigation and Root Cause Analysis
Capture witness statements, contributing factors, immediate causes, and root cause analysis in a structured, repeatable format.
Action Items and Corrective Action Linkage
Assign follow-up actions with due dates and optional verification. Create Corrective Actions from incidents when deeper corrective action is required.
OSHA 300, 300A, and 301 Reporting
Generate OSHA logs and summaries using selected records, date ranges, and location filters, without manual spreadsheets.
Escalations and Stakeholder Notifications
Send automatic reminders for due or overdue incidents, injury or illness records, and action items to keep work moving.

Connected Platform
Incident & Accident Management becomes more powerful when it's connected to other Trackmedium modules.
Incident & Accident Management Lifecycle at a Glance
A clear, repeatable process that keeps reporting fast and follow-up accountable.
Issue Detection, Trigger Corrective Actions from audits, nonconformances, complaints, or risk events.
Investigation & Root Cause Analysis, Identify underlying causes using tools like 5 Whys, Fishbone Diagram, and FMEA.
Risk Evaluation, Prioritize Corrective Actions based on severity, likelihood, and potential impact on quality and safety.
Action Planning & Execution, Assign corrective and preventive actions, define responsibilities, and monitor implementation.
Effectiveness Check, Validate outcomes to ensure the issue is resolved and that corrective actions are working.
Closure, Close the loop with full traceability, documentation, and regulatory readiness.
Built for Quality-Driven Industries
Trackmedium's eQMS Corrective Action Management module is trusted by organizations across both regulated and non-regulated sectors. Whether you need to comply with strict standards or simply want to drive operational excellence, Trackmedium eQMS adapts to your quality goals.
Regulated Industries
Ideal for organizations that must comply with global regulations and standards such as ISO, FDA, and 21 CFR Part 11.
Non-Regulated & Growth-Focused Sectors
Perfect for companies seeking to strengthen quality culture, reduce operational risk, and improve efficiency - even without formal compliance mandates.
Why Trackmedium eQMS?
Minimize Risk
Identify patterns, reduce recurrence, and create a consistent incident process across departments and locations.
Maintain Accountability
Assign responsibilities, track due dates, and ensure reviews and approvals happen on time.
Gain Visibility
Use dashboards and reporting to understand trends, severity, and operational impact across sites.
Frequently Asked Questions
Can we record near misses and unsafe conditions?
Yes. You can record incidents that do not result in injury, including near misses and safety observations, then assign follow-up actions as needed.
Can we track injuries or illnesses per affected person?
Yes. You can create an injury or illness record for each affected person and link it back to the incident for complete traceability.
Do you support OSHA privacy cases?
Yes. Injury or illness records include a Privacy Case option to support OSHA reporting rules where the person's name should not be displayed.
Can we generate OSHA 300, 300A, and 301 reports?
Yes. The module supports OSHA 300, OSHA 300A, and OSHA 301 reporting. Reports can be generated based on selected records, date ranges, and locations.
Can we create action items and require verification before closing?
Yes. Action items can be configured with an optional verification or review step before completion.
Can we create Corrective Actions from incident records?
Yes. When the Corrective Action module is enabled, you can create Corrective Actions from the incident record so key information carries over and stays linked.
Can the system notify users when items are due or overdue?
Yes. Escalations can notify assignees based on due dates for incidents, injury or illness records, and incident action items.
Do managers have an "All Locations" view?
Yes. The module supports "All Locations" views for managers so they can oversee records across multiple sites, depending on permissions.
Can we track environmental, production loss, or security-related incidents?
Yes. The incident record can expose additional sections depending on incident type, including environmental details, production loss details, and security involvement.
Can we attach evidence such as photos, PDFs, or witness statements?
Yes. Incident records support attachments and structured witness statement capture.
How do we keep incident records audit-ready?
The workflow enforces ownership, review, and closure steps. Records keep linked actions, Corrective Actions, and attachments together so audits are easier and faster.
Can we customize fields and workflows?
Yes. Trackmedium is highly configurable. Fields, sections, validations, and workflows can be adjusted to match your process.
See more questions
Ready to Take Control of Incident Reporting?
Build a consistent incident process across sites, keep investigations on track, and generate OSHA reports without spreadsheet chaos.
Build a consistent incident process across sites, keep investigations on track, and generate OSHA reports without spreadsheet chaos.
