+1
951 554 1992
+44
20 8434 3923
Services
Technical Support
Our support team is dedicated to resolving your issues quickly and
effectively. Every support engagement is an opportunity for us to
demonstrate our absolute commitment to sustaining the highest
customer satisfaction ratings in the industry. Your designated
contacts always have timely access to our technical support
experts via phone or email (depending on your subscription
options), with same day first response during business hours to
all support issues.
Contact our support team via:
Phone: +1 951 344 5221
Email: support@trackmedium.com
Professional Services
The Trackmedium eQMS professional services team offers expert services to help you get the most out of your Trackmedium eQMS, our services include:
- Implementation: Our expert technical consultants will help you customize out of the box modules and build new ones.
- Integration: Successful integration with ERP, PLM, LIMS, MES, CRM, CMMS, Oracle, SAP, Salesforce and other systems.
- Data Migration: Replace legacy applications and retain valuable data by moving your data to your new Trackmedium eQMS solution.
Contact our professional services team via:
Email: info@trackmedium.com
Training
Trackmedium eQMS instructors offer a variety of flexible training options for all sizes of companies, options include:
- On-site Training: Classroom training at your location. Contact us to schedule your customized course.
- Remote Training: Training via conference call. Contact us to schedule your customized course.
Contact our instructors via:
Email: info@trackmedium.com
"Trackmedium eQMS has all the modules our organization requires to ensure systems are functional, and remain in compliance, while providing visibility and communication to our company. [It] ensured our users were completely trained and the system was operational in a remarkably short amount of time."
Quality Systems Manager
*Source: footnote 1
"The system is purchased with access to all available applications making it flexible to your needs. It is also customisable meaning that where an application doesn't quite fit your needs you can work with the Trackmedium team to easily customise to your requirements. This has made it a valuable and flexible tool in our company."
Head of Quality and ESG
*Source: footnote1
"Finally I have found a system that is both highly functional, fully linked between modules and flexible. I have tried many systems over very many years, but never found one that actually meets all my requirements - until Trackmedium. I thoroughly enjoy using this system."
Jane Wymer
QHSE Coordinator
*Source: footnote1
