Return Material Authorization (RMA)

Reduce material return authorization and processing time


The Return Material Authorization software (RMA) offered by Trackmedium QMS, allows you to record information about returned materials such as receiving & inspection details, assign a disposition to the returned materials, and distribute action tasks to members of your team to perform the agreed-upon disposition.

The software helps you increase customer satisfaction by allowing you to track and handle returned materials in a consistent way across multiple geographical locations. Furthermore, data collected during the RMA process can be used as a basis for continuous quality improvement which would help reduce the probability of reoccurring quality issues.


  • Gather Input from Contributors

    RMA approvers can launch action tasks to gather input from team members to help give a disposition to the returned material.
  • Include Receiving & Inspection Details

    Track information about received materials such as quantities and inspection results.
  • Centralize RMA Data

    Store all your company's Return Material Authorization records in one secure and centralized system.
  • Exceed Compliance Requirements

    Facilitate compliance with global regulations and industry standards including ISO 9001, ISO 14001 and OHSAS 18001.
  • Ability to Customize

    Customize the built-in RMA form and workflow based on your specific company needs using our intuitive drag-and-drop designers.
  • Mobile and Tablet Friendly

    Access and launch RMA's from any location via your tablet or smart phone.

Connected Platform

Return Material Authorization (RMA) software is part of Trackmedium QMS compliance platform allowing connectivity with other Trackmedium QMS modules (that control other quality processes) resulting in seamless quality management:


Trackmedium QMS is a cloud-based software with a subscription-based service that is available under the following plan:

Pricing Plans Starting from
Paid yearly
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