Last updated on: April 7, 2021.
What is a cookie?
A cookie is a small file which is downloaded to your device (e.g. a computer, tablet or mobile) whenever you visit a website. Cookies are widely used to improve the browsing experience and help websites work more efficiently.
There are 3 main types of cookies we collect:
A. Session cookies – these are only on for the time that you’re on our site. They automatically delete when you close your browser
B. Persistent cookies – these remain even when you close down your browser. These types of cookies are used for a number of things such as remembering you when you come back to the site or for analytics (i.e. so we can see how people are using our site). They remain for a set period of time dependent on the type of cookie
C. First and third party cookies – these are dependent on how you get to our website .
- First party is when you come directly to our site by typing in our URL
- Third party is where you access our site through another company or website. For example if you click on a link from Facebook. They will then add their own cookie.
Why we collect cookies:
This website and third parties will place cookies on your computer. These help the website to remember your session and allow some functionality of the website. They also allow us to collect website usage statistics, which we can use to continually improve the website and our systems.
An element of website usage analysis includes using IP address data associated with the devices through which you are accessing our sites. We use IP address data only for this purpose and do not combine it with other personal information.
Cookies we use on our website:
We have listed all the cookies we currently use:
Cookies for our Online Services:
|eValue||PHPSESSID||When you close your browser||This cookie is created temporarily when you login to the account management portal.|
Cookies that allow our site to work:
|cookie_notice_accepted||cookie_notice_accepted||1 month||Used to determine whether to show the cookie notice to the user or not in case the user already accepted it.|
|Hubspot Chat tool|
Used to add online chat support to our website. For more information on this cookie, please visit: https://knowledge.hubspot.com/account/hubspot-cookie-security-and-privacy .
Analytics and optimization cookies:
|Google Analytics||_ga||2 years||
These cookies are used to store information on previous visits to our website and visitor referrals by other websites.
To opt out of being tracked by Google Analytics across all websites, please visit: https://tools.google.com/dlpage/gaoptout
|AMP_TOKEN||30 secs to 1 year|
|_utmc||When session ends|
How to control and remove cookies:
If you decide to restrict or remove the cookies set by our website, or any other website, you can do this through your browser settings.
The Help function within your browser can tell you how. Please be aware that restricting cookies may limit website functionality and adversely impact your browsing experience on this website.
For more information on how to control cookies on different browsers, please visit http://www.allaboutcookies.org/manage-cookies/
Changes to this cookie information:
We update this information whenever we add or remove cookies.