Our support team is dedicated to resolving your issues quickly and effectively. Every support engagement is an opportunity for us to demonstrate our absolute commitment to sustaining the highest customer satisfaction ratings in the industry. Your designated contacts always have timely access to our technical support experts via phone or email (depending on your subscription options), with same day first response during business hours to all support issues.
The TRACKMEDIUM professional services team offers expert services to help you get the most out of your TRACKMEDIUM quality and compliance system, our services include:
- Implementation: Our expert technical consultants will help you customize out of the box applications and build new ones.
- Integration: Successful integration with ERP, PLM, LIMS, MES, CRM, CMMS, Oracle, SAP, Salesforce and other systems.
- Data Migration: Replace legacy applications and retain valuable data by moving your data to your new TRACKMEDIUM solution.
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TRACKMEDIUM instructors offer a variety of flexible training options for all sizes of companies, options include:
- On-site Training: Classroom training at your location. Contact us to schedule your customized course.
- Remote Training: Training via conference call. Contact us to schedule your customized course.
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